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Data Processing » Technical Assistance

Technical Assistance

Our Data Processing and Information Technology staff are available to you during normal business hours.


Monday - Thursday, 8:00a- 4:30p Friday, 8:00a- 4:00p

The ASCENDER Business and Student Teams are now servicing clients using a state mandated help desk service. 

 

Live telephone and virtual meeting support is available after ticket has been entered. Contact your Business Manager or IT Director for information on being added to the Help Desk service. 

  1. ASCENDER Business
    1. Enter a Help Desk Ticket using the Region 02 Help Desk Service. 
    2. Phone Support: (361) 561-8434; Option 3

  2. ASCENDER Student (SIS)
    1. ASCENDER Student: Phone Support (361) 561-8434; Option 2
    2. TSDS: Phone Support (361) 561-8434; Option 4 
    3. Email

 

Stay up to date with the latest news and information from the Data Processing team via email.